Voice-over-IP has come to stay, as more and more businesses move away from analog plain old telephone service (POTS) to embrace the simplicity, efficiency and cost-saving benefits the digital world of telephony has to offer. We partner with key players in the industry to deliver value to our clients. The truth is if you’re still using the old analog telephone system, you’re missing out on the agility and speed your business should be enjoying. Contact us for a FREE consultation to spec out the best VoIP solution that meets your needs
Call recording and staff training
- Record calls for legal and quality monitoring purposes.
- Train agents during a live call with Listen in and Whisper
- Use Barge in to take over when needed.
- Ticket responses can be monitored centrally.
Not just calls: Live chat & messaging
- Add live chat to your website and connect web visitors.
- Connect your Facebook page and respond centrally.
- Send & receive business text messages .
- Create voice apps to automate repetitive tasks.
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